SAFETRIP
Logistics and Escort Services
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SAFETRIPLOGISTICS AND ESCORT SERVICES LTD
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SAFETRIPLOGISTICS AND ESCORT SERVICES LTD

Safe journeys. Secure deliveries. Total peace of mind.

Services

  • Cargo & convoy escort
  • Haulage & freight
  • VIP protection
  • Executive transport
  • Secure courier
  • Event & site security

Company

  • About us
  • Careers
  • FAQ
  • Contact
  • Request a quote

Talk to us

24/7 control room+234 811 968 9922Office: +234 702 534 0064Chat on WhatsApp[email protected]
© 2026 SafeTrip Logistics and Escort Services Ltd. RC 9782175.Privacy policy · Terms of service
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Home / FAQ

Frequently asked questions

Answers about booking, escort teams, tracking and payment. If yours is not here, message us on WhatsApp.

Topics

Booking and quotesEscort and protectionTracking and deliveryPayment and insurance

Booking and quotes

How do I book a trip?

Send a quote request, chat with us on WhatsApp or email us. A coordinator confirms the route, timing and team, then sends a written plan and price for you to approve.

How quickly will you reply?

Within two hours, any time of day or night. We operate 24/7, so the control room on WhatsApp always answers, including weekends and public holidays.

What information do you need for a quote?

Pickup and destination, date and time, the type and approximate value of the cargo, the number of vehicles and whether you need escort, haulage or protection for people.

Can you handle short-notice jobs?

Often, yes. Same-day trips depend on team and vehicle availability, so message us on WhatsApp as early as you can.

Escort and protection

Are your escort operatives armed?

Our own operatives do not carry firearms, as Nigerian law requires of private security companies, but every team carries sophisticated security gadgets for communication, detection and surveillance. Where the route assessment calls for armed cover, Nigeria Police officers are attached to the escort, agreed with you in writing first.

Who leads the team on the road?

Every job has one named escort leader. They are your single point of contact from pickup to sign-off.

How are your operatives vetted?

Background checks, reference checks and training in defensive driving, first aid and radio procedure before anyone is deployed.

Tracking and delivery

Can I see where my goods are?

All vehicles are GPS-tracked by the control room. We send updates at each checkpoint, and a live link is available on the Premium level.

What proof of delivery do I get?

A signed waybill and photos at drop-off, plus a trip log sent the same day.

What happens if there is an incident?

The escort leader follows our incident procedure and the control room calls you immediately. You receive a written incident report within 24 hours.

Payment and insurance

How do I pay?

By bank transfer against an invoice. Corporate clients can apply for a monthly account.

Is my cargo insured?

Goods-in-transit cover is available on every haulage job. Ask your coordinator for the limits and terms that apply to your load.

Can I cancel or change a booking?

Yes. Changes are free until the team is deployed. Cancellation charges are set out in our terms of service.

Still have a question?

Message the team on WhatsApp or email [email protected].

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